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What do ICT support technicians do?

  • determine software and hardware requirements and respond to enquiries about software and hardware problems
  • adapt existing programs to meet users' requirements
  • download and install appropriate software
  • ensure efficient use of applications and equipment, and repair and replace peripheral equipment such as terminals, printers and modems
  • implement computer networks
  • may work in a call centre


projected job openings


qualified full-time wage


employed full-time

Meet Jarrod!

Jarrod, an ICT support technician at the Government of South Australia

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