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ICT support technicians

ICT support technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

What do ICT support technicians do?

  • determine software and hardware requirements and respond to enquiries about software and hardware problems
  • adapt existing programs to meet users' requirements
  • download and install appropriate software
  • ensure efficient use of applications and equipment, and repair and replace peripheral equipment such as terminals, printers and modems
  • implement computer networks
  • may work in a call centre

Moderate

projected job openings

$52-$65k

qualified full-time wage

83%

employed full-time

Jarrod, an ICT support technician at the Government of South Australia

Ways to get started

Ways to get started