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Receptionists receive and welcome visitors, patients, guests and clients, and respond to enquiries and requests.

What do receptionists do?

  • greet and welcome visitors, and direct them to the appropriate person
  • arrange and record details of appointments
  • answer enquiries and provide information on the goods, services and activities of the organisation and receive and resolve complaints from clients and the public
  • answer, connect and transfer telephone calls and receive and distribute correspondence and deliveries
  • advise on and arrange reservations and accommodation
  • may perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying

Very high

projected job openings


qualified full-time wage


employed full-time

Pamela, a receptionist at AFL SportsReady

Ways to get started

Ways to get started