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Welfare support workers

Welfare support workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.

What do welfare support workers do?

  • interview clients and assess the nature and extent of difficulties, plan, develop and implement educational, training and support programs, monitor and report on their progress, and refer them to agencies that can provide additional help
  • assess community need and resources for health, welfare, housing, employment, training and other facilities and services
  • work with community groups, welfare agencies, government bodies and private businesses about community issues and promote awareness of community resources and services
  • support families and provide education and care for children and disabled persons in adult service units, group housing and government institutions
  • supervise offenders on probation and parole
  • help young people to solve social, emotional and financial problems

High

projected job openings

$52-$65k

qualified full-time wage

61%

employed full-time

Jazmyn, a welfare support worker at Relationships Australia

Ways to get started

Ways to get started